Got feedback?
Spotted an issue or got an idea? Send it through — it helps us improve.
Send feedbackSupport & Knowledge
Choose a product below to contact the right support email, or browse quick help articles.
Choose a product below
GAC Studio Plus
Adventure creator tools, editors, and web workflow help.
Email GAC SupportFactory Builder
Planners, calculators, data packs, and visual logistics help.
Email Factory Builder SupportNot sure which product your message relates to? Email hello@sidonsystems.co.uk and we’ll route it correctly.
Quick help
Getting started
Common issues
Community
Looking for the Sidon Support Circle (community support)?
Go to Support CircleBefore you email
- Which product (GAC Studio Plus or Factory Builder)
- What you were trying to do
- What you expected vs what happened
- Steps to reproduce (if it’s a bug)
- Screenshot / screen recording (if possible)
- Your device + browser (or OS/app version)